Privacy Policy

Website privacy

Your privacy is important to us. This privacy policy describes the policies of HomeTrust Care on the collection, use and disclosure of your information that we collect when you use our website (www.hometrustcare.co.uk).

 

How we collect your information

We collect or receive information about you when you fill out a form, subscribe to our newsletter, or otherwise submit personal information via our website/social media

 

We may collect the following information:

  • Your name
  • Contact information including email address and telephone
  • Your address and postcode
  • Other specific details you submit

 

Cookies

Our website uses cookies. These are small files saved on your device(s) when you visit a website. They store information about how you use the website, such as the pages you visit.

The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission before we can use them on your device.

Visit our cookies page for more information.

 

How we use your information

We will use the information that we collect for the following purposes:

  • Improving this website
  • Providing you with the services or information you have requested

If we wish to use your information for any other purpose, we will ask you for consent, and will use your information only on receiving your consent and then, only for the purpose(s) for which you have granted consent, unless we are required to do otherwise by law.

 

Your rights

Depending on the law that applies, you may have a right to:

  • access and rectify or erase your personal data or receive a copy of your personal data
  • restrict or object to the active processing of your data
  • ask us to share your personal information to another entity
  • withdraw any consent you provided to us to process your data
  • lodge a complaint with a statutory authority and such other rights as may be relevant under applicable laws

If you do not allow us to collect or process the required personal information, or withdraw the consent to process the same for the required purposes, you may not be able to access or use the services for which your information was sought.

 

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

  

Links to other websites

Our website does not contain links to other websites.

 

Social media

We use social media as a way to communicate with residents, their families, potential clients and our own staff. We will never use personal information or media across these channels unless prior permission has been given. We may use contact information or usernames to respond to messages or comments you send to us. If you post publicly on social media, we may share or retweet your post with our followers.

You can unfollow us on any social media channel we have a presence on at any time.