HomeTrust Care is 100% owned by its employees as part of its commitment to being an Employee Ownership Trust (EOT).
The Trustee Board provides strategic oversight and prioritises stakeholder engagement at the highest level of the EOT structure. They receive regular reports covering financial performance, compliance and quality, but do not manage day-to-day operations. This remains the responsibility of the Registered Home Manager for each of the individual homes and the executive teams of HomeTrust Care. The Trust is governed by a Trust Deed that outlines it legal responsibilities, which are set out in the legislation governing Employee Ownership Trusts.
The EOT places staff and responsiveness to residents at the heart of the organisation’s management structure, and is designed to support long-term business stability, strengthen employee engagement, and encourage participation in decision-making and quality improvement across all homes.
The aim of the EOT is to create an inclusive and learning-focused workplace culture: one that values listening to both staff and residents, and includes staff representation in all levels of decision-making. This model, supported by the UK Government, provides a secure and sustainable alternative to traditional business sales or management buyouts. It removes uncertainty about the future for staff and residents in a constantly-changing social care environment.
By strengthening workforce engagement and ownership of the home, the EOT will promote continuity of service provision and ensure that all staff in the home are focused on service quality, staff development and resident wellbeing.
Chair of the Board of Trustees, HomeTrust Care’s Director of Care & Stakeholder Engagement, and the organisation’s Employee Representative. A registered Mental Health Nurse and Community Psychiatric Nurse, he has over 20 years of senior management and director level experience within HomeTrust Care.
Employee Representative Trustee on the board, the Deputy Manager at Carlisle Dementia Centre – Parkfield, with over 30 years of dementia care experience. She is also HomeTrust Care’s company lead for Infection Prevention and Control, and a specialist advisor on dementia support.
Registered Nominated Individual on the board, an experienced HomeTrust Care director responsible for strategic oversight and compliance.
The Independent Trustee on the board. Managing Director of Western Gold Exploration Ltd since 2016 and a former Board Director of Scotgold Resources Ltd, he has 30 years of experience in financial services and recent EOT trustee experience on EOT governance.
The team is responsible for the strategic direction of the organisation, and provide essential business, regulatory compliance and professional advice to the Home Managers who manage the day-to-day running of each home. They work in the homes with the home manager and support all staff in their daily roles.
Director of Care and Stakeholder Engagement
Governance and Compliance Manager
HR Manager
Finance Manager
Nominated Individual
Training
When my brother was in Parkfield, myself and my siblings were always made to feel welcome on visiting. We found if we did have any issues (which were always small), these were dealt with and resolved very quickly. My brother was given excellent care over the last few weeks of his life, being dealt with dignity, care and compassion.”
Sister of Carlisle Dementia Centre resident
Following our first enquiry, the assessments took place very quickly. We weren’t familiar with the care system, but the guidance and support we were given was exceptional. The care and support provided is excellent: it focuses on individual needs, and mam and dad have both benefited greatly from this.”
Daughter of Nether Place Nursing Home residents
During my two years as a visitor, the experience has been a pleasure. The staff are particularly friendly and welcoming, and respond to any urgent needed action promptly and effectively. It is a delight to visit Silver Howe and experience the action of the staff. and know that my friend continues to be given friendly and homely care.”
Friend of Silver Howe Care Centre resident
I cannot thank the staff enough, compassion and care my father received during the two years he spent there. They made dark days much lighter. It was lovely to see him smile and laugh with the staff, and witness the professional care and respect they gave him. We will be forever grateful and in debt to all those who have been so kind to our family.”
Son of Carlisle Dementia Centre resident
We are very happy to have our parents in Nether Place. The staff are kind, provide excellent care, and are easy to talk to. Putting our parents into a home was extremely difficult, but the staff here made it feel easier than expected. The food is excellent, the home is clean, comfortable and warm, and the rooms are great, with some beautiful views over Keswick.”
Daughter of Nether Place Nursing Home residents
My mum has lived at Silver Howe for a year and a half, choosing this home after much research. As a family, we are very pleased that she made that choice, as she is happy, comfortable and well looked after. Mum’s needs have increased during the time she has been there, and the staff have managed this change with kindness and professionalism.”
Daughter of Silver Howe Care Centre resident
The first assessment was quickly organised and carried out at Mother’s house for our convenience. Admission was straightforward and Mother settled in straight away. The location of the home is good, with excellent views. The staff are caring and considerate. Facilities are excellent. Food is very good and supplied at all times of the day.”
Daughter of Nether Place Nursing Home resident
My dear friend has been in care for a while, and I visit her from my home in Scotland. The home makes me feel very welcome. I can see the high standard of care provided. Meals look excellent, the room is spotless and comfy, and staff pop in regularly to see if she needs anything. She is tidy, dressed well, and comfortable in her chair when sitting up watching TV.”
Friend of Silver Howe Care Centre resident
I have been very impressed by the care my mother has received the last two years. She has a very complex illness, and it has been managed by the home extremely well. The home is always welcoming, and the staff are patient, listen and kind. Management are always ready to listen and act in a timely manner should the need arise.”
Daughter of Nether Place Nursing Home resident
I cannot speak highly enough of all the staff I met. They went out of their way to be kind and form a relationship with my dad, and not just treat it as a job. Eventually, my dad passed at 97, and the care he received and the way we were treated when visiting near the end helped us all through a difficult time. I will always remember Silver Howe fondly.”
Son of Silver Howe Care Centre resident
My father was resident at Silver Howe for respite care over Christmas. Staff and residents alike were always welcoming, and visiting was encouraged at any time. Sadly, my father became poorly after New Year, but the care he received was fantastic – I cannot praise the staff enough for the compassion, respect and dignity shown to my father and my family.”
Daughter of Silver Howe Care Centre resident
Staff have in-depth knowledge and understanding of communicating and working with those who have dementia. They are also very keen to develop their various innovative activities to stimulate memories or conversation. This has directly impacted on my mum, whose mental capacity has noticeably improved in this environment.”
Daughter of Silver Howe Care Centre resident
The care I receive is excellent, the staff do everything for me. They help me so much, I would not be able to live alone. The manager is special, she is my rock. Everyone is brilliant. The home is perfect. The staff have a good sense of humour. This is my home. My friends and family can visit anytime. They can be with me for meals.”
Resident at Silver Howe Care Centre
For an informal conversation or a more detailed discussion about care options, please contact one of our homes directly or arrange a visit.
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