We understand that choosing a care home is one of life’s most important decisions. Our role is to offer reassurance, clarity and steady support – not just to residents, but to families as well.
Strong relationships with local health authorities, social services and support organisations allow us to respond quickly and thoughtfully, ensuring care is well-coordinated and continuously reviewed.
HomeTrust Care provides specialist residential, nursing and dementia care for older people in Cumbria. Our homes are welcoming, well-established and thoughtfully adapted to meet changing needs – always with dignity, kindness and respect at the heart of care.
We believe in listening to our residents and their families: working in partnership to create care plans that support independence, well-being and a life lived to the fullest.
Our homes combine traditional charm with modern comfort. Whether you require short-term respite, long-term residential care, or sensitive end-of-life support, our care is always personal, safe and delivered with genuine kindness from fully-trained and experienced staff.
At HomeTrust Care, we are proud to be an Employee-Owned Trust, where every member of our team shares a personal commitment to delivering exceptional care. This sense of ownership creates a culture of pride, compassion and dedication, ensuring every resident is cared for like family.
We listen carefully to residents and families, working in partnership to create personalised care plans that support independence, wellbeing and quality of life at every stage.
For residents, this allows them to keep their independence of spirit. For families, our high standards of care and personal support offer them reassurance and peace of mind.
Our staff are caring, committed and specially trained in the care of the frail, the elderly, people with dementia, and those with nursing and residential needs. They reflect the core values of teamwork, commitment and humour.
We place great emphasis on professional training and supervision: the care teams in each of our homes are led by exceptional managers and supported by a team of experienced nursing, catering, domestic and ancillary staff.
We have long-standing and excellent working relationships with local health authorities, social services and support organisations. Which means we are here to assess, discuss and respond to all of your needs, and answer any questions or concerns you may have.
HomeTrust Care: care that respects a lifetime of living.
As an Employee-Owned Trust (EOT), our staff share in the responsibility and pride of providing exceptional care. This sense of ownership creates a culture of compassion, dedication and family-like warmth.
Employee ownership means our homes are guided by the people who work within them every day. This brings continuity, accountability and pride – and ensures decisions are driven by care, not corporate priorities.
HomeTrust Care was founded as a family-run company in 2003. In 2025, we became an Employee Ownership Trust (EOT), meaning staff collectively benefit and have a meaningful stake in the business, instead of external owners or investors.
This is unusual in the UK care sector, where many care homes are owned by private companies or large chains. In contrast, the EOT model involves:
The employee-ownership structure can make a real difference if what matters to you is being in an organisation where staff are valued, have a voice, and share in success.
HomeTrust Care is delighted to have signed the Armed Forces Covenant (AFC), a national commitment to supporting members of the Armed Forces community, including veterans, reservists and their families.
It demonstrates our commitment to being an inclusive, socially responsible and values-led employer, and enables us to recognise and value the unique skills and experiences that members of the Armed Forces community bring – including discipline, leadership, adaptability and resilience, enriching both our workforce and the quality of care we deliver.
The AFC is a pledge of respect and compassion, and directly aligns with our Employee Ownership Trust (EOT) ethos, a model that puts people at the heart of our organisation.
Both the AFC and EOT reflect our values of empowerment and shared purpose, ensuring every member of staff feels respected, supported and valued.
Together, these commitments form a powerful statement about who we are: a company that genuinely values its people and prioritises their wellbeing, growth, and sense of belonging.
Choosing care brings many questions. Our FAQs address the practical and emotional concerns families most often share, helping you feel informed, reassured and supported.
Respite Care, Personal Care, Residential Care, Autism & Learning Disabilities Care, Physical Disability Care, Physically Frail Nursing Care, EMI (Elderly Mentally Infirm) Nursing Care, Dementia Care and End-of-Life & Palliative Care.
See Seeking Care for more details.
Residential vs nursing care – what’s the difference?
We offer pre-admission care assessment; full involvement of the resident and family in decision-making; a review of medical, emotional and social needs; liaison with GPs, social workers, hospital teams and other relevant organisations; and trial stays and respite options.
Many families reach this decision gradually, often after noticing increasing care needs, safety concerns, or growing strain on family carers.
A care home can offer consistent support, reassurance and a safer environment when care at home is no longer able to meet someone’s needs.
It can also give a sense of security and companionship to counter loss of self- confidence, loneliness and anxiety.
Each case is different, and we have full and frank discussions with residents and/or their families as to our fees, and what they cover.
This covers fixed and additional charges, funding options (eg self-funding, NHS/local authority support), notice periods and fee reviews.
The fees are assessed depending on need, and vary due to the individual support provided.
For those who fall beneath the asset threshold, the relevant local authority will carry out a financial assessment of each individual.
We work in partnership with other funders of care such as ASC (Adult Social Care) and the NHS, and follow national guidelines and those of the Care Act.
When my brother was in Parkfield, myself and my siblings were always made to feel welcome on visiting. We found if we did have any issues (which were always small), these were dealt with and resolved very quickly. My brother was given excellent care over the last few weeks of his life, being dealt with dignity, care and compassion.”
Sister of Carlisle Dementia Centre resident
Following our first enquiry, the assessments took place very quickly. We weren’t familiar with the care system, but the guidance and support we were given was exceptional. The care and support provided is excellent: it focuses on individual needs, and mam and dad have both benefited greatly from this.”
Daughter of Nether Place Nursing Home residents
During my two years as a visitor, the experience has been a pleasure. The staff are particularly friendly and welcoming, and respond to any urgent needed action promptly and effectively. It is a delight to visit Silver Howe and experience the action of the staff. and know that my friend continues to be given friendly and homely care.”
Friend of Silver Howe Care Centre resident
I cannot thank the staff enough, compassion and care my father received during the two years he spent there. They made dark days much lighter. It was lovely to see him smile and laugh with the staff, and witness the professional care and respect they gave him. We will be forever grateful and in debt to all those who have been so kind to our family.”
Son of Carlisle Dementia Centre resident
We are very happy to have our parents in Nether Place. The staff are kind, provide excellent care, and are easy to talk to. Putting our parents into a home was extremely difficult, but the staff here made it feel easier than expected. The food is excellent, the home is clean, comfortable and warm, and the rooms are great, with some beautiful views over Keswick.”
Daughter of Nether Place Nursing Home residents
My mum has lived at Silver Howe for a year and a half, choosing this home after much research. As a family, we are very pleased that she made that choice, as she is happy, comfortable and well looked after. Mum’s needs have increased during the time she has been there, and the staff have managed this change with kindness and professionalism.”
Daughter of Silver Howe Care Centre resident
The first assessment was quickly organised and carried out at Mother’s house for our convenience. Admission was straightforward and Mother settled in straight away. The location of the home is good, with excellent views. The staff are caring and considerate. Facilities are excellent. Food is very good and supplied at all times of the day.”
Daughter of Nether Place Nursing Home resident
My dear friend has been in care for a while, and I visit her from my home in Scotland. The home makes me feel very welcome. I can see the high standard of care provided. Meals look excellent, the room is spotless and comfy, and staff pop in regularly to see if she needs anything. She is tidy, dressed well, and comfortable in her chair when sitting up watching TV.”
Friend of Silver Howe Care Centre resident
I have been very impressed by the care my mother has received the last two years. She has a very complex illness, and it has been managed by the home extremely well. The home is always welcoming, and the staff are patient, listen and kind. Management are always ready to listen and act in a timely manner should the need arise.”
Daughter of Nether Place Nursing Home resident
I cannot speak highly enough of all the staff I met. They went out of their way to be kind and form a relationship with my dad, and not just treat it as a job. Eventually, my dad passed at 97, and the care he received and the way we were treated when visiting near the end helped us all through a difficult time. I will always remember Silver Howe fondly.”
Son of Silver Howe Care Centre resident
My father was resident at Silver Howe for respite care over Christmas. Staff and residents alike were always welcoming, and visiting was encouraged at any time. Sadly, my father became poorly after New Year, but the care he received was fantastic – I cannot praise the staff enough for the compassion, respect and dignity shown to my father and my family.”
Daughter of Silver Howe Care Centre resident
Staff have in-depth knowledge and understanding of communicating and working with those who have dementia. They are also very keen to develop their various innovative activities to stimulate memories or conversation. This has directly impacted on my mum, whose mental capacity has noticeably improved in this environment.”
Daughter of Silver Howe Care Centre resident
The care I receive is excellent, the staff do everything for me. They help me so much, I would not be able to live alone. The manager is special, she is my rock. Everyone is brilliant. The home is perfect. The staff have a good sense of humour. This is my home. My friends and family can visit anytime. They can be with me for meals.”
Resident at Silver Howe Care Centre
For an informal conversation or a more detailed discussion about care options, please contact one of our homes directly or arrange a visit.
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